FAQs
We are aware that the transition to a new software platform is associated with a number of questions. We have tried to address the most important ones below.
Please do not hesitate to contact our team in case you have any additional questions. We are looking forward to the exchange with you.
- I am an EASE 4 user: Do I get an upgrade price for EASE 5-FE?
- I purchased my EASE 4 license after March 12, 2018: When will I receive my free license for EASE 5?
- In which cases do you recommend to still work with EASE 4 instead of EASE 5-FE?
- Why is EASE 5-FE offered as a time-limited license?
- I have recently purchased an AURA or EARS module for EASE 4, do I get a discount when upgrading to EASE 5-FE?
- I have recently purchased the AURA upgrade to version 4, do I get a discount when upgrading to EASE 5-FE Pro?
You want to upgrade to EASE 5 First Edition?
- Your EASE 4 license remains unchanged!